News — PORT OF SPAIN, Trinidad and Tobago —  has opened a patient information office in Trinidad and Tobago to assist patients and their families, referring physicians, health insurers and others interested in engaging with Mayo. The office is Mayo Clinic's second in the Caribbean.

The office staff will help patients make appointments at Mayo Clinic in ; ; ; and  in London.

The staff will also assist with travel, lodging, billing, and insurance arrangements; provide general orientation to Mayo Clinic; facilitate Mayo review of medical records; and coordinate future appointments. The office does not provide medical care.

Mayo Clinic previously launched a patient information office in the Dominican Republic. Together, the two offices will assist patients throughout the Caribbean region.

"The new office in Trinidad and Tobago, like Mayo's office in the Dominican Republic, will play an essential role helping Mayo Clinic provide a seamless experience for patients before, during and after their care at Mayo," says , a  physician at Mayo Clinic in Jacksonville, Florida, and Mayo Clinic executive medical director of the Americas. "The office staff will also facilitate engagement with insurance companies, insurance brokers, referring physicians and others who wish to connect with Mayo."

Mayo Clinic excels in caring for patients with serious, complex or undiagnosed conditions. Mayo care teams work together to provide an outstanding patient experience, including coordinated appointment schedules; all specialists, tests and procedures under one roof; one personal physician coordinating a patient's care; smooth communication; and a healing environment. The care team partners with patients and respects individual needs and preferences. 

The office staff may be reached by email at [email protected]. Learn more .  

Mayo accepts appointment requests directly from patients and patient referrals from physicians. Interpreters are available at no cost to assist with communication between healthcare providers and patients whose primary language is not English.

Mayo Clinic is ranked the best hospital in the world by Âé¶¹´«Ã½week and is top ranked in more specialties than any other hospital in the U.S. by U.S. Âé¶¹´«Ã½ & World Report. In 2024, Mayo cared for patients from every U.S. state and 135 countries.

Mayo Clinic has patient information offices in roughly 15 countries around the world.

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