麻豆传媒

Douglas Hales is an Associate Dean and Professor of Supply Chain Management at the University of Rhode Island. His primary teaching expertise is Global Supply Chain Management and Lean Six Sigma. His research interests include Global Port Competitiveness and Applied Process Improvement. Hales has more than 20 years of operational and supply chain management experience for the U. S. Marine Corps as well as the plastics and construction industries. He can speak to the impact of U. S. imposed tariffs on Chinese goods and U. S. goods in many industries. He can discuss the delay between the tariffs and the arrival of goods being shipped to the U.S. and what consumers can expect, in terms of the timing of price hikes on goods purchased by Americans. He can discuss the “cold chain,” agricultural goods, electronics and commodities in general that ship by container vessel. Hales is a special issue co-editor for the Transportation Journal on Seaport Competition for 2018 and 2019, as well as the past Program Chair of the Northeast Decision Sciences Institute. He is also the incoming President of the Northeast Decision Sciences Institute, beginning July 1, 2019. https://web.uri.edu/business/meet/doug-hales/

Tinglong Dai is Professor of Operations Management and Business Analytics at the Johns Hopkins Carey Business School, with joint faculty appointments at the Johns Hopkins School of Nursing and Institute for Data-Intensive Engineering and Science. He is on the core faculty and leadership team of the Hopkins Business of Health Initiative. He joined Carey in 2013 after receiving a PhD in Operations Management/Robotics from Carnegie Mellon. His research interests span healthcare, marketing-operations interfaces, and human-AI interaction.

Professor Dai has been quoted hundreds of times in the media, including Associated Press, Bloomberg, CNN, Fortune, New York Times, NPR, USA Today, Wall Street Journal, and Washington Post, and has appeared in national and international TV such as CNBC, PBS 麻豆传媒Hour, and Sky 麻豆传媒. In 2021, he was named as one of the World's Best 40 Under 40 Business School Professors by Poets & Quants.

Professor Dai's work has been published in leading journals such as Management Science, M&SOM, Marketing Science, and Operations Research, and has been recognized by Johns Hopkins Discovery Award, INFORMS Public Sector Operations Research Best Paper Award, POMS Best Healthcare Paper Award, and Wickham Skinner Early Career Award (Runner-Up). He is an Associate Editor of M&SOM and Naval Research Logistics and a Senior Editor of Production and Operations Management. He co-chairs the Johns Hopkins Symposium on Healthcare Operations and co-edits the Handbook of Healthcare Analytics: Theoretical Minimum for Conducting 21st Century Research on Healthcare Operations, published by John Wiley & Sons in 2018.

Mark led the effort to create the award-winning esports program at UCI. Working closely with student leaders, administrators, faculty, and industry partners, Mark built a business plan that is both cost-neutral to the university and that broadly approaches the world of esports through the five pillars of Competition, Research, Community, Entertainment, and Careers. Mark was selected to serve as the inaugural commissioner for the North American Scholastic Esports Federation, helping connect learning to student interests. In June 2018, UCI’s League of Legends team won the College League of Legends Championship. In October 2018, UCI’s esports program was awarded “Most Outstanding Collegiate Program” by the esports industry at the Tempest Awards. While at UCI, Mark has coordinated many campus traditions, including helping break Guinness Book World records. Mark has a B.S. in psychobiology from UCLA and an MBA from Cal State Fullerton's Mihaylo College of Business and Economics.

Keppler’s expertise is in the application of operations management theories to the education sector. Her research derives insights about how to improve education operations, or the management of human and material resources in public schools, educational nonprofits, and edtech companies. Her research has been published in top peer-reviewed journals in the operations management field and featured in top media outlets. A former high school educator in New York City, Keppler teaches technology and operations topics at Ross. She holds an MSEd from City University of New York and a PhD from Northwestern University.