Professor and Dean鈥檚 Chair in Marketing Science
University of Maryland, Robert H. Smith School of BusinessCustomer Relationship Management, Digital Marketing, Machine Learning, Marketing, Pricing Strategy
P. K. Kannan is the Dean’s Chair in Marketing Science at the Robert H. Smith School of Business at the University of Maryland. His research expertise is on marketing modeling, applying statistical, econometric, machine learning, and AI methods to marketing data. His current research stream focuses on digital marketing - mobile marketing, attribution modeling, media mix modeling, new product/service development and customer relationship management (CRM). He has received several grants from National Science Foundation (NSF), Mellon Foundation, SAIC, and PricewaterhouseCoopers for his work in this area and research papers have been published in Marketing Science, Management Science, Journal of Marketing Research, Journal of Marketing, and International Journal of Research in Marketing. His research has also won the prestigious John Little Best Paper Award (2008) and the INFORMS Society for Marketing Science Practice Prize Award (2007). His research has also been selected as a finalist for the Paul Green Award twice (2008, 2014) and he has won the AMA/MSI Paul Root Award twice (2014, 2016). Dr. Kannan is the Editor-in-Chief of the International Journal of Research in Marketing, an Associate Editor for Journal of Marketing Research, and serves on the editorial boards of Marketing Science, Journal of Marketing, Journal of Service Research. Dr. Kannan has served as the Chair for the American Marketing Association SIG on Marketing Research and has chaired the INFORMS Service Science section. His teaching interests include marketing modeling, digital marketing, customer relationship management, and pricing. He has taught these courses in executive programs for Black & Decker, Home Depot, ARINC, McCormick, and Northrup Grumman. He has corporate experience with Tata Engineering and Ingersoll-Rand and has consulted for companies such as Frito-Lay, Pepsi Co, Giant Food, Black and Decker, SAIC, Fannie Mae, and IBM.
Customer Relationship Management, digital transformation, Entrepreneurship, Innovation, Marketing, Negotiation
Jo毛l Le Bon (PhD in Marketing, Paris Dauphine University) is a professor of practice with expertise in marketing and sales at the Johns Hopkins University Carey Business School. He is the co-founder and executive director of the school鈥檚 Digital Business Development Initiative. Before joining Johns Hopkins, he was on the faculty of the University of Houston鈥檚 Bauer College of Business, and worked in France and Singapore as an associate professor of marketing and department head at ESSEC Business School. Before becoming a professor, he was a strategic account manager for Xerox Corporation and had sales management roles in the media industry. Le Bon's research and executive engagements focus on digital transformation, digital business development and go-to-market strategy; digital sales and marketing; account-based marketing and negotiation; sales leadership, enablement, and CRM technology. He has earned 26 international research and teaching awards and distinctions and is the first sales educator to have received all the teaching awards from the major academic marketing associations.