Good is the executive director of the Center for Assessment and Research Studies (CARS) and a professor of graduate psychology. As executive director of CARS, Good oversees assessment support available to degree programs, student affairs, general education and special projects geared toward improving student learning and development. 
She conducts research on the value of college, employability skills, and assessment and accreditation. 
Good earned a bachelor's degree in psychology at Berea College, a master’s degree in psychological sciences (quantitative concentration) at JMU and a doctorate in assessment and measurement at JMU.