Andre Maciel, an assistant professor of marketing at the University of Nebraska-Lincoln, recently published a study examining one aspect of this growth: the way in which former brand-name beer drinkers teach themselves to become craft beer aficionados. He interacted with more than 115 craft beer drinkers during his qualitative research, observing how they read about beer, learned from experts, conducted tasting experiments and shared information. In the process, he gained insights into how new markets might develop for food, fashion, music and home furnishings when consumers systematically train their palate or aesthetic sense to recognize subtle differences in products.
Maciel鈥檚 study was published in late October in the Journal of Consumer Research. More of his findings will appear in a chapter of 鈥淯ntapped: Exploring the Cultural Dimensions of Craft Beer鈥� a book forthcoming next year from the Western Virginia University Press.
Following are Maciel鈥檚 answers to questions about his research. Question: How did you conduct your study?Maciel: The focus of the study is to understand how people acquire new tastes and become experts in particular markets. Due to all the growth of craft beer in the US, I studied how craft beer aficionados develop their taste for beer as way of addressing this issue. I spent about three years studying craft beer aficionados in multiple ways. I became member of a craft beer club, interviewed craft beer aficionados, and also brewed beer with some them. I took brewery tours and attended craft beer festivals. I also became a beginner aficionado myself, taking notes of my perceptions and joining other people to discuss beer taste. Q: Describe the craft beer culture you observed during your field research. Maciel: Most aficionados are middle-class white males. They are typically married, have a college degree, and hold somewhat liberal views on social issues. These people typically work in fields that develop and reward methodical, systematic thinking. They often work in engineering, business, and information technology. Whereas you might think that these people are seeking to refine their lifestyle across the board, I鈥檝e found regular guys wearing T-shirt and jeans, living in typical suburban houses, driving regular cars and trucks. They work to develop taste mostly in craft beer. So, they are not the typical highbrow that comes to mind when you think about wine connoisseurs or other taste-makers.In addition, whereas one may think that these people become craft beer drinkers to signal status, most of these guys are very careful not to judge other people鈥檚 tastes. Also, there鈥檚 a lot of cooperation in the craft beer world. Aficionados don鈥檛 keep their knowledge for themselves. If you want to learn about craft beer, there will be plenty of aficionados to teach you.Q: How does a brand-name beer drinker turn into someone who can identify the chocolate notes in a vanilla porter?Maciel: Aficionados typically describe a sense of epiphany when they first tried a craft beer. They report thinking, 鈥淒amn, why did I spend all my life drinking mass-produced beer?鈥� But this epiphany is not random. For example, beer has this democratic connotation, which appeals to middle-class males in the US. Also, breweries and craft beer bars typically put forward an industrial look, which fits well with middle-class males, too. So, there are several elements in this market that resonate with the conventional values of US middle-class males.Once they fall in love with craft beer, they engage in a quite systematic pursuit of taste expertise. 鈥� They read voraciously about brewing processes and beer styles. They often take courses.鈥� They also often taste things they don鈥檛 like, just to learn more about craft beer taste. For example, there鈥檚 a style called sour beer. The first time someone tastes sour beer, it鈥檚 nasty, it dries the mouth, and pulls the cheeks. But because sours are a recognized beer style, aficionados taste it anyway until they develop a taste for it. So, sometimes aficionados鈥� tastes are just one step away from most people鈥檚 revulsion.Q: What is the difference between a beer geek and a wine snob? Maciel: I haven鈥檛 studied wine connoisseurs, so I can鈥檛 say a lot about them. But for craft beer aficionados, 鈥渟nob鈥� is not a nice word. They use the term beer geek, which refers to the pursuit of knowledge and is often connected with their typical professions. And it鈥檚 true that aficionados tend to be quite respectful of other people鈥檚 tastes. At least at this stage of this market, they tend to be very inclusive of anyone who shows a genuine interest in learning about craft beer.Q: Famed Chef recently described a tasting at a brew pub as something out of 鈥淚nvasion of the Body Snatchers,鈥� lamenting that analyzing beer detracts from the bar-going experience. Did you find that beer aficionados are so obsessed that they no longer enjoy their drink?Maciel: Right, and he describes a bunch of people drinking flights and taking notes, having no fun. I have never seen that. It鈥檚 a different kind of enjoyment. Aficionados enjoy drinking and learning about the intricacies of the product. It鈥檚 a combination of pleasures. Learning gives people endorphin bursts. So, having a good time and learning are not exclusive things. They co-exist in the craft beer world.Q: If I offered you a cold Pabst right now, would you drink it? Why not? Maciel: If not drinking would mean being rude, of course I would drink! But it just doesn鈥檛 taste good to me.
RSS